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>> Fino.lk

📅 Reported on: August 13, 2025

📁 Category: Loan Harassment

👤 Complaint: Harry

💰 Disputed Amount: 95610.00

I am raising a complaint against S F Group (PRIVATE) LIMITED, operating under the brand name fino.lk (Reg. No. PV00221752), concerning a personal loan I obtained on 12 July 2025. Key Facts Principal Borrowed: LKR 48,000 Due Date: 28 July 2025 Agreement Clause 4.5: Late payment penalties of 10% of principal applied only on the 3rd, 6th, 11th, 16th, and 30th day after the due date. Current Date: 9 August 2025 – 12 days past due, meaning only the first three penalties (days 3, 6, and 11) should be applicable. Invoice Received Total Billed: LKR 95,610 Penalties charged: LKR 41,240 (includes charges for the 16th and 30th days, which have not yet occurred). Overcharge: Between LKR 21,840 and LKR 26,840 above contractual allowance. Concerns Overcharging by applying future penalties before their due date. Uncertainty over whether S F Group is licensed as a finance or microfinance institution under the Central Bank of Sri Lanka. Action Taken I have disputed the overcharges with the lender and requested a correction. No satisfactory resolution has been provided to date. Escalated an email to FCRD